Shared Services

4 Reasons Why Employee Recognition Is Vital for Retention
To understand the state of human connection at work, Workhuman® iQ surveyed 2,268 full-time workers...

IDC Tech Spotlight on Employee Experience
Build agility with a mature employee experience program. When, where, and how we work has changed-and...

Digital Document Processes In 2020: A Spotlight On E-Signature
The COVID-19 pandemic has transformed how and where we work. Businesses have had to respond quickly to...

How to Integrate DocuSign
A smooth integration is key to the success of any digital transformation project. Many organisations...

AI and other intelligent technologies: 3 strategies for transforming customer experience
Intelligent technologies power great customer and employee experiences. Artificial Intelligence (AI)...

The Future of Mail: Top 5 Predictions from Industry Experts
In 2020, the world experienced rapid change in a very short period of time. Delivery methods and channel...

The Total Economic Impact of Adobe Document Cloud and Microsoft Spotlight
Forrester interviewed several current Adobe clients, including many using Adobe solutions with Microsoft...

ESM on Now -- Remove silos and let work flow
For more than three decades, the multi-functional shared services operating model has been transforming...

How training organizations can accelerate their growth in 2023
Our guide shows you how to optimize your people, processes, and technology. With insights on personalizing...

The future of digital employee experience
ServiceNow and ESI ThoughtLab surveyed over 900 senior business leaders in five industries across 13...

Making employees happier, more productive, and reassured - The 7 key components to managing a safe and efficient workplace
Even when the pandemic restrictions fade, the hybrid digital workplace will remain. That means leaders...

Oracle Cloud HCM Value Realization Report
As part of Oracle's ongoing commitment to our customers' success, we make investments in programmes like...

Retail Smiles and Frowns: Unlocking Revenue Potential Using Data Analytics
For retailers, using data analytics to align labour resources to customer demand can significantly impact...

IDC Tech Spotlight: Employee Experience
Build agility with a mature employee experience program. When, where, and how we work has changed-and...
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